Blog

May 28, 2021

Why Succession Planning is Important for Your Business

Succession planning is an essential part of the success of any company. However, it’s also an area where many fail to plan properly, or at all in some cases. Without a proper plan in place, though, it could mean that your company will struggle or fail if the key personnel are no longer there. Succession...

Valenta BPO AUBlog

April 20, 2021

Understanding the Role of AI for Accountants: Deliver the Best Client Experience

Hyper Automation technology brings a lot to the table and the benefits offered apply not just to enterprise-level companies, but also to small and medium businesses (SMBs). Of course, to understand those benefits and advantages, you need to know a bit more about what Hyper Automation is and what it’s all about.

Valenta BPO AUBlog, Chatbots

Hyper Automation: What It Offers Enterprises and Small Businesses

February 23, 2021

Why Hyperautomation is the way of the future for accountants

Valenta BPO AUBlog

November 18, 2020

Digital Transformation and Its Influence on the Customer Journey

Without customers, businesses have no reason to exist. Therefore, delivering on customer expectations, speaking to their pain points and challenges, and standing out from the crowd of competitors is essential for businesses within all industries. Customer experience, or CX, has become one of the single most important metrics for businesses hoping to increase conversion and...

Valenta BPO AUBlog

November 18, 2020

Improve Your Efficiencies with 10 Top Tips

More and more, we face a seemingly insurmountable list of things that must be done in our professional lives. That mountain of tasks often enforces the idea that we must work harder and longer. When we’ve put in more time, the mountain will have dwindled to something more manageable, right?

Valenta BPO AUBlog

September 16, 2020

How to Do a Telemedicine Visit the Right Way: A Checklist

Whether you’re just starting to research telemedicine solutions, or you’re in the process of implementing a telemedicine program, you’re probably wondering – what can I do to ensure my virtual patient visits are successful?

Valenta BPO AUBlog